Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURTTA004 Mapping and Delivery Guide
Carry out servicing operations

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AURTTA004 - Carry out servicing operations
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to carry out servicing operations. It involves preparing for the task, identifying lubricant requirements, servicing and adjusting vehicle and machinery, reporting the inspection findings, and completing workplace processes and documentation.It applies to those working in the automotive service and repair industry. The servicing operations include those of agricultural machinery, heavy commercial vehicles, light vehicles, mobile plant machinery, motorcycles or outdoor power equipment.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicles or machinery that they have worked on, e.g. repair orders.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

automotive repair workplace or simulated workplace

workplace instructions

manufacturer servicing specifications

two different vehicles or machinery to carry out servicing operations

tools, equipment and materials appropriate for carrying out servicing operations.
Prerequisites/co-requisites
Competency Field Mechanical Miscellaneous
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to conduct servicing operations
  • Job requirements are determined from workplace instructions
  • Servicing procedures and information are sourced and interpreted
  • Hazards associated with the work are identified and risks are managed
  • Tools, equipment and materials are selected and checked for serviceability
       
Element: Identify lubricants and fluid leakage
  • Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures
  • Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements
  • Fluid leakages and component faults are identified and reported according to workplace procedures as required
       
Element: Carry out servicing activities
  • Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems
  • Post-service testing is carried out according to workplace procedures
       
Element: Complete work processes
  • Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use
  • Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
  • Tools and equipment are checked and stored according to workplace procedures
  • Workplace documentation is processed according to workplace procedures
       
Element: Prepare to conduct servicing operations
  • Job requirements are determined from workplace instructions
  • Servicing procedures and information are sourced and interpreted
  • Hazards associated with the work are identified and risks are managed
  • Tools, equipment and materials are selected and checked for serviceability
       
Element: Identify lubricants and fluid leakage
  • Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures
  • Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements
  • Fluid leakages and component faults are identified and reported according to workplace procedures as required
       
Element: Carry out servicing activities
  • Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems
  • Post-service testing is carried out according to workplace procedures
       
Element: Complete work processes
  • Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use
  • Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
  • Tools and equipment are checked and stored according to workplace procedures
  • Workplace documentation is processed according to workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to conduct servicing operations

1.1 Job requirements are determined from workplace instructions

1.2 Servicing procedures and information are sourced and interpreted

1.3 Hazards associated with the work are identified and risks are managed

1.4 Tools, equipment and materials are selected and checked for serviceability

2. Identify lubricants and fluid leakage

2.1 Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures

2.2 Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements

2.3 Fluid leakages and component faults are identified and reported according to workplace procedures as required

3. Carry out servicing activities

3.1 Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems

3.2 Post-service testing is carried out according to workplace procedures

4 Complete work processes

4.1 Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use

4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

4.3 Tools and equipment are checked and stored according to workplace procedures

4.4 Workplace documentation is processed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

carry out servicing operations on two different vehicles or machinery, in which the work must involve:

replacing engine oil and filters

completing service reports.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to servicing operations, including procedures for:

lifting and supporting vehicles and machinery

isolating and stabilising vehicles or machinery

safely handling hazardous oils, fluids and greases

environmental requirements , including procedures for trapping, storing and disposing of lubricants and fluids released during servicing operations

identification, function, service requirements and procedures for vehicle or machinery systems and components, including:

steering and suspension

driveline and final drive

braking

wheels and tyres

transmission

engine

battery and electrical

fuel

cooling

types and applications of filters, oils, fluids and greases, including:

additives

oil, fluid and grease classification

viscosity ratings

filter types

oil sampling procedures

post-service testing procedures, including resetting service interval indicators.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to conduct servicing operations

1.1 Job requirements are determined from workplace instructions

1.2 Servicing procedures and information are sourced and interpreted

1.3 Hazards associated with the work are identified and risks are managed

1.4 Tools, equipment and materials are selected and checked for serviceability

2. Identify lubricants and fluid leakage

2.1 Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures

2.2 Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements

2.3 Fluid leakages and component faults are identified and reported according to workplace procedures as required

3. Carry out servicing activities

3.1 Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems

3.2 Post-service testing is carried out according to workplace procedures

4 Complete work processes

4.1 Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use

4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected

4.3 Tools and equipment are checked and stored according to workplace procedures

4.4 Workplace documentation is processed according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Safety and environmental requirements must include:

work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for:

lifting and supporting vehicles and machinery

isolating and stabilising vehicles or machinery

safely handling hazardous oils, fluids and greases

environmental requirements, including procedures for trapping, storing and disposing of lubricants and fluids released during servicing operations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Job requirements are determined from workplace instructions 
Servicing procedures and information are sourced and interpreted 
Hazards associated with the work are identified and risks are managed 
Tools, equipment and materials are selected and checked for serviceability 
Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures 
Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements 
Fluid leakages and component faults are identified and reported according to workplace procedures as required 
Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems 
Post-service testing is carried out according to workplace procedures 
Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use 
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected 
Tools and equipment are checked and stored according to workplace procedures 
Workplace documentation is processed according to workplace procedures 
Job requirements are determined from workplace instructions 
Servicing procedures and information are sourced and interpreted 
Hazards associated with the work are identified and risks are managed 
Tools, equipment and materials are selected and checked for serviceability 
Suitable lubricants and fluids are identified according to manufacturer specifications and workplace procedures 
Lubricants and fluids are handled according to manufacturer specifications, workplace procedures, and safety and environmental requirements 
Fluid leakages and component faults are identified and reported according to workplace procedures as required 
Service and adjustments are carried out according to manufacturer specifications, workplace procedures, and safety and environmental requirements, and without causing damage to components or systems 
Post-service testing is carried out according to workplace procedures 
Final inspection is made to ensure work is to workplace expectations and vehicle or machinery is presented ready for use 
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected 
Tools and equipment are checked and stored according to workplace procedures 
Workplace documentation is processed according to workplace procedures 

Forms

Assessment Cover Sheet

AURTTA004 - Carry out servicing operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AURTTA004 - Carry out servicing operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: